FAQs

1. Where is Nabila’s based?

Nabila’s is proudly based in Pakistan, offering premium-quality formal and casual clothing at prices that won’t break the bank.

2. Do you deliver all over Pakistan?

Yes! We offer nationwide delivery across Pakistan — from big cities to remote areas — with no shipping charges.

3. What is your payment method?

We operate on a Cash on Delivery (COD) basis. You pay for your order only when it arrives at your doorstep.

4. How long does delivery take?

Our delivery time typically ranges from 3 to 5 working days, depending on your location. However, in rare cases, delivery may take slightly longer due to courier delays or public holidays.

5. Is there any shipping fee?

No, we offer free shipping across Pakistan — no hidden costs or delivery charges.

6. What if the product is damaged or has an issue?

If your item arrives damaged, defective, or not as expected, please contact us within 5 days of receiving your order. We’ll gladly arrange a return or exchange.

📸 Kindly share clear photos of the issue so we can assist you faster.

7. Do you accept returns if I change my mind?

Unfortunately, we do not accept returns for change of mind. Returns or exchanges are only applicable if the product is damaged or faulty.

8. How do I request a return or exchange?

If there’s a valid issue with your product, please contact us within 5 days via:

Include your order details and photos of the product when making your request.

9. Can I track my order?

Yes! Once your order is dispatched, we’ll send you a tracking number so you can monitor your parcel in real-time.

10. How can I contact Nabila’s for more help?

We’re here to help! You can reach out to our support team anytime:

📧 Email: contactnabilas@gmail.com
📱 WhatsApp: +92 314 1010724