Return and Exchange policy:

1. No Returns for Change of Mind

We do not accept returns if you simply change your mind after placing or receiving an order. Please be sure of your selection before confirming your purchase.

2. Eligibility for Return or Exchange

We will gladly offer a return or exchange if:

The product you received is damaged,

The item has a manufacturing defect, or

The product is not working as intended (e.g., a zip, button, or other functional issue)

3. Reporting the Issue

To be eligible for a return or exchange:

You must contact us within 5 days of receiving the product.

Requests made after 5 days will not be accepted under any circumstances.

Any Item that you Buy in any Sale and Offer will not be Exchanged or Returned.

You must provide a clear picture of the damaged or defective item as proof.

4. How to Request a Return or Exchange

Please reach out to us through one of the following methods:

📧 Email: contactnabilas@gmail.com
📱 WhatsApp: +92 314 1010724

Include the following details in your message:

Your full name

Order number (if available)

Clear photo(s) of the product showing the issue

A brief description of the problem

5. What Happens Next

Once we receive your request and verify the issue:

We will confirm whether the product is eligible for return or exchange

If approved, we will arrange for a return pickup or guide you through the return process

We will either send you a replacement item or facilitate an exchange based on your preference and product availability

6. Important Notes

Products must be unused, unwashed, and in their original packaging for return/exchange

We reserve the right to reject any return/exchange request that does not meet our criteria

Refunds are not issued; we only offer exchanges or replacements for eligible issues